FAQ

How long does shipping take?
All orders are carefully processed within 24–48 hours.
Delivery time after dispatch is typically 5–8 business days. As soon as your order ships, you will receive a tracking link with all delivery details.

How much is shipping?
We offer free premium shipping on all orders —
no minimum purchase required.

I only received one item — where is the rest of my order?
To reduce our environmental footprint and ensure fast delivery, some items may ship from different warehouses. This means your products may arrive in separate packages.
If you have any questions about your order, feel free to contact us — we’re happy to help!

How can I contact you?
You can reach us via our contact form or by email at: support@mymagicpaw.com
Our customer support team is always here for you and will reply as quickly as possible.